Those who renew their season tickets can exchange for a different showtime or seat selection based on availability, on a first-come, first-served basis, beginning at 9 am November 12 through 5 pm November 14. Upgrades/ exchanges can be made over the phone with a credit card after 11 am on November 12. Tickets can only be exchanged by the named season ticket holder.

On November 12, the Clubhouse will be opened by security officers at 6 am and any line for ticket sales should form only at the Clubhouse Lobby doors. When the front Lobby doors are opened, security officers will walk anyone waiting in line into the Ballroom to wait near the Activities Desk until ticket sales begin at 9 am. The line forms at the Lobby doors based on a first-come, first-served basis and there should be no deviation in order from the Lobby door to the Ballroom. No ticket sale sign up sheets are produced or used by staff during ticket sales.